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Give us your feedback
Give us your feedback
Welcome to the Western Regional Health Authority (WRHA) Client Feedback System. This platform provides a secure and convenient way to submit request for assistance, complaints, compliments, suggestions or concerns about the healthcare services provided at our facilities across Western Jamaica. Your feedback is important to us and plays a vital role in helping us improve the quality, safety, and delivery of patient-centered care. Thank you for partnering with us as we continue to enhance the services we provide to our patients, families, and communities.
What type of feedback would you like to provide?
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Complaint
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How would you like to be contacted?
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Email
Phone
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Incident Details
Who was involved? What happened? When did incident occur? Where did the incident occur? How has this incident affected you?
Date of Incident
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Description of Incident
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Facilities of Incident
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Please choose facility name
Cornwall Regional Hospital
Falmouth Hospital
Noel Holmes Hospital
Savanna-la-mar Hospital
Other
How has this incident affected you or the patient?
What would you like to be done to address feedback?
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Access to treatment or service
Apology
Corrective Treatment
Compensation/Legal Action
Explanation (about what happened and why it happened
Improvement in procedures/practices/facility
Other
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